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Operational Information

Hours of Operations

The Bureau of Communications functions on a full time basis. Full time is defined as 24 hours a day, 7 days a week, 365 days per year. There are three shifts operating daily; Day Watch (6:30 am – 2:30 pm / 6:30 am - 6:30 pm), Afternoon Watch (2:30 pm – 10:30 pm  / 2:30 pm - 2:30 am) and a Midnight Watch (6:30 pm – 6:30 am / 10:30 pm - 6:30 am).

Staffing and Authorized Strength

The Bureau has an authorized staff of 79 consisting of the following:

 

 Commander (CAPT) 1 
 Deputy Directors 2
 Administrative Staff 2
 Public Safety Dispatchers III 3
 Public Safety Dispatchers II 9
 Public Safety Dispatchers 59
 Public Safety Dispatcher - On Call   3 
 Public Safety Dispatcher Intermittent            1

 

An organizational chart of the bureau can be seen by clicking here.
 
Staff is divided into three (3) Platoons permanent shifts - A Platoon (Days), B Platoons (Afternoons),  and C Platoon (Midnights). The shifts are staffed as follows:

  • A Platoon – One (1) PSD III, Three (3) PSD II and 21 PSDs
  • B Platoon – One (1) PSD III, Three (3) PSD II and 20 PSDs
  • C Platoon – One (1) PSD III, Three (3) PSD II and 18 PSDs
For more information, please contact:
Bureau of CommunicationsCALEA Public Safety Communications Logo
Captain Steve Sack, Commander
Telephone: (314) 615-5360
E-mail: [[email protected]]

Mrs. Veronica Clayborn, Police Communications Deputy DirectorFacebook Page Police Dept
Telephone: (314) 615-5360
E-mail: [[email protected]]

Supervisor Line:
Telephone: (636) 529-8225
St. Louis County Police Department

7900 Forsyth Blvd

Clayton, MO 63105

Emergency Calls: Call 911

Non-Emergency Reporting / General Information: (636) 529-8210

TDD: (636) 529-8220 

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Clayton Location:

  • 41 South Central
  • Clayton, MO 63105
  • (314) 615-5000

The Crossings At Northwest:

  • Northwest Crossing
  • 715 Northwest Plaza Drive
  • St. Ann, MO 63074
  • (314) 615-5000

West - Satellite Center:

  • Clarkson Wilson Centre
  • 74 Clarkson Wilson Centre
  • Chesterfield, MO 63017
  • (314) 615-5000

South - Satellite Center:

  • Keller Plaza
  • 4544 Lemay Ferry Road
  • St. Louis, MO 63129
  • (314) 615-5000